FAQs

What is CBD?

​Cannabidiol [CBD] is a naturally occurring constituent of the cannabis plant known as a cannabinoid. There are over 100 of these compounds in cannabis along with hundreds of other health affirming co-factors like terpenes, flavonoids, vitamins and fatty acids.

Is CBD Legal?

Yes CBD products are completely legal in the UK, EU and most countries worldwide, however due to MHRA regulations CBD products cannot be marketed for their medicinal benefits. All products sold on this site are food supplements. If you have any health related queries please refer to your general practicioner.

Will CBD make me high?

​No, unlike the other most prominent component of cannabis THC, CBD will not induce any sensations of feeling high. CBD is non-impairing and you will always remain in control after consumption.

How does CBD work?

CBD supplements the endocannabinoid system, one of the body’s most important regulatory neurotransmitter networks. This helps maintain homeostatis; the stability in all physical and mental functions despite fluctuations in the external environment.

How do I take CBD?

CBD can be administered in different ways however the most common way to enjoy the benefits of CBD is by taking oil under your tongue. You should endeavor to leave it in your mouth for around 90 seconds, as swallowing reduces the bioavailability of CBD. All products come with directions printed on the box and our product pages also contain directions for use specific to each product.

How much CBD should I take?

CBD has a very broad safe and effective dosing range and will affect each person uniquely. The best way to reach your optimal dosage is to start with a low dose and slowly up-titrate until you reach your “sweet spot.” To learn more about dosing CBD check out our CBD Dosage Guide. Please note the FSA now advise taking no more than 70mg per day.

How safe is CBD?

​According to the World Health Organisation
“CBD is generally well tolerated with a good safety profile.” Side effects are rare however you should always consult your doctor before modifying your diet or adding any new food supplements.

Will I pass a drugs test?

Some of our products may contain traces of the psychoactive compound (THC) within the legal limit that may be detected in a drug test. While it is highly unlikely a drug test will produce a false positive, if you are concerned about drug testing you should use a broad spectrum or isolate based product.

What else might CBD extracts contain?

​Many of our products come with naturally occuring fats rich in omega 6 and 3, terpenes and flavonoids. Each product comes with it’s ingredients listed on their product page.

What kind of testing is performed on your products?

​All of our products are tested by an independent third party testing under strict laboratory conditions using HPLC (High Performance Liquid Chromatography) analysis. The results of this testing for each product can be viewed here in the form of a certificate of analysis.

Is it safe to travel with CBD?

It is completely safe to travel within the UK with our range of CBD products. However, if you are travelling outside the UK, please contact your airline or travel agent for details a the legality for cannabis extracts varies globally

What is the endocannabinoid system?

The endocannabinoid system is the largest neurotransmitter network in the human body. It consists of numerous microscopic signalling receptors all across the body. It is already being activated by naturally occurring cannabinoid molecules whether or not you are using cannabis or CBD products. The use of CBD and other cannabis derived products stimulate and activate the endocannabinoid system.

What is the difference between hemp and cannabis?

​They are ultimately the same plant. Industrial hemp is the non-impairing member of the cannabis family. It’s fibers have been traditionally used in textiles such as rope, paper, etc for hundreds of years.

What are phytocannabinoids?

Phytocannabinoids are cannabinoids that occur naturally in the Cannabis plant such as CBD, CBG and THC. Endocannabinoids, on the other hand are cannabinoids that are produced naturally within the body.

Which payment methods do you accept?

We accept all major credit & debit cards. We also accept direct bank payments and certain cryptocurrencies via Coinbase Commerce. In addition customers in Northern Ireland can pay with cash in store.

What happens after ordering?

After successful payment you will receive an invoice to your nominated email address confirming your order. After that you will receive shipping confirmation also via email once your order is on its way. You can also view your order history and the status of your order in your Hemptations CBD account section.

How secure is Hemptations CBD online store?

Extremely! We use a third-party payment gateway with industry top tier PCI-DSS  Level 1 status. Your data is stored securely and encrypted for banking security. Your details are safe when shopping with Hemptations.

What are your delivery charges?

We offer free UK shipping on orders over £50.00 via Royal Mail. You can view all of our delivery options here.

How long will delivery take?

Delivery time depends on which option you select at the checkout. We offer both express and standard delivery options. The cut off time for same day dispatch is 4:00pm.

How do I return my item(s)?

In the unlikely event that you are dissatisfied with your item(s) you can return them to us for a full refund with within 14 days of receipt. Please note in order to receive a refund the item(s) must be unopened and unused. Please contact us for full return instructions.

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